Well... I was wrong. I thought no one would have revolutionary insight. It's not that any one particular person did or did not, but the whole event was incredibly helpful. The people were the best part. Friendly, smart, experienced and really willing to help each other. I came back with a refreshed outlook on how to move the agency forward from several different perspectives. So much for being a skeptic.
The next meeting isn't until May '09 so we'll see how much of what I learned we can put into action and see results by then.
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